How do I check the progress of my order?

If you have registered an account, you can check if your order is 'in progress' or dispatched' by clicking  the 'orders' tab.  If the order is dispatched you will find tracking details displayed allowing you to see when your order is due to be delivered. 

If you have not registered, but have provided a valid email address, you will have received a confirmation email that will show if any of the products are 'pre - sale' and an approximate date when these will be available.  Please check this first as your order may be held up awaiting for these plants, since we normally will send your order together wherever possible.

Alternatively you can use our order tracker by adding your email address and order number here  https://www.yougarden.com/track-order.htm

Once your order is on its way you will receive a dispatch email with tracking details so you can check the date your order is due to be delivered.