Gifts
If you wish to order as a gift, please tick the box as you check out to remove the pricing from the Dispatch Note enclosed with your order. There is a box to leave a short gift message too - which will be printed on the Dispatch Note for your recipient to read.
Courier Instructions
If you have any specific delivery instructions for the courier who delivers your order, please let us know - there's an option to enter a short message for the courier at the checkout. Note, most delivery drivers do not carry company phones, so any instruction to call you will be at the driver's discretion and cannot be guaranteed.
Delayed Dispatch
On occasion, customers wish to delay dispatch until a certain date - when they return from a holiday, for instance. We're more than happy to accommodate requests wherever possible. Please either call us to place your order or Contact Us immediately you've placed your order online. We'll aim to send your order within 7 working days of the requested date and cannot guarantee a specific delivery date. Please note that we're unable to reserve stock for delayed orders, due to the perishable nature of many products we supply.
Personalised items
Please be very careful when entering details for personalised items as these will be created exactly as ordered. Items that have been personalised can not be returned for refund.
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