Sales
If you wish to place an order, our sales team can be reached on 0844 6 569569 - calls cost 5p plus your network access charge. Please note this is a service number so you should first check your network contract as network charges can vary wildly, Ofcom have a guide here which is helpful in finding out which networks will charge extra for the call.
By far the cheapest way is to use our website to order - it's very straightforward and easy to use.
Track your order
However, if your query is to check your order status, please use our Order tracker.
Customer Service
If you have already received your order and need to get in touch because something on your order was damaged, or wasn't as you expected, then please contact us via our contact form and be sure to include your order number and add a photo clearly showing the issue you're referring to so we can help you quickly. You can find the link here.
If you wish to amend or cancel your order, please call the customer service team without delay, Our Customer Service phone number is 0333 210 0099. Please be sure to have your order number at the ready, or your full postal (billing) address to help the agent locate your order. Our customer services call team are available Monday to Saturday, 8am to 6pm.
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