How to contact us

Modified on Wed, 20 Nov, 2024 at 1:21 PM

Sales

Our sales team can be reached on 0844 6 569569  - calls cost 5p plus your network access charge.   Please note this is a service number so you should first check your network contract as the charges can vary wildly,  Ofcom have a guide here  which is helpful in finding out which networks will charge extra for the call. 


By far the cheapest way is to use our website to order - its very straightforward and easy to use. 


Customer Service

If you have already ordered and need to get in touch because something on your order was damaged, or wasn't  as you expected, hen please use our contact form or raise a ticket, and be sure to add a photo clearly showing the issue you're referring to so we can help you quickly. You can reach us on our contact form here 


However, if your query is to check your order status, please use our web widget here


If you wish to amend or cancel your order, please call the Customer Service team without delay on  0333 210 0099. Please be sure to have your order number at the ready, or your full postal (billing) address to help the agent locate your order. 

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