Payment options

At YouGarden, we offer a variety of convenient payment methods to make your shopping experience easy and secure. Here’s a summary of the payment options we accept:

Accepted Payment Methods

• Credit/Debit Cards
  We accept most major credit and debit cards, except Diner’s Club.
  Your card will be charged immediately when you place your order. If you cancel an item before it has been dispatched, we will refund the overpayment after your full order has shipped.
• PayPal
  Payments via PayPal are charged in full, including postage and packaging, immediately at the time of order. Refunds for cancelled items prior to despatch will be processed once your full order has been despatched. Please note that you cannot purchase the Auto-Renewal Membership using PayPal. If this is in your basket, you will not see the PayPal payment option.
• Amazon Pay
  You can pay using a credit or debit card linked to your Amazon account. Your card will be charged immediately upon ordering. If you cancel items before despatch, refunds will be processed once your full order has shipped.
• Apple Pay
  We also accept Apple Pay for a fast, secure, and easy checkout experience. Charges will be applied immediately upon ordering. Refunds follow the same process as other card payments.
• Cheque
  If you choose to send a cheque by post, it will be cashed immediately upon receipt for the full amount including postage and packaging. Refunds for cancelled items prior to despatch will be processed 30 days after your full order has shipped due to money laundering regulations.
• YouGarden Discount Club Gift Vouchers
  Members of our YouGarden Discount Club receive four £5.00 gift vouchers and two postage vouchers annually. Enter your unique voucher code in the “Gift Voucher” box at checkout to apply it to your order. Please note only one voucher code can be used per order.

What We Do Not Accept

• We do not accept National Garden Gift Vouchers or Google/Android Pay currently.

If you have further questions or cannot find the information you need, please Send us a Message.